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Licensed Master Esthetician
Closing Date: Oct. 06, 2010
| Employer: | Sundance |
| Job Location: |
Sundance - Utah County |
| Employment Type: | On Call |
| Salary Range: | Commission Plus Gratuities Commissions plus gratuities |
| Benefits: | Lift pass, Discounts, Ancillary Insurance Options |
Description: | Reports To: Spa Manager
Rate of Pay:Commission Plus Gratuities
Shift: On-call
Sunday-Friday 9am-8pm ; Saturdays 3pm-8pm
May include weekends and Holidays
Treatment Providers must report to work 30 minutes prior to first appointment.
On Call: Be sure to confirm your schedule before the start of your shift. When you are on the schedule but have no appointments you are classified as actively on call. When an appointment is booked, you will be notified by the Spa. Your response time to arrive at the Spa should be one hour or less.
SUMMARY
Support and promote the image, service and standards of Sundance and the spa. Perform all skin care, nail care and body treatments in a clean, peaceful and relaxing environment.
| Duties: | ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following.
Guide/assist the guests through their spa experience.
Fulfill any reasonable requests of the guests and management.
Ensure guest satisfaction and comfort during their treatment(s).
Communicate with management and other team members, regarding guest or service concerns.
Perform all skin care, nail care and body treatment therapies as prescribed by the spa protocols.
Punctual and consistent attendance and performance of job duties.
Maintain proper start/stop times for treatments, per protocols.
Set the ambiance for relaxation.
Restock and refill products and supplies in the treatment rooms.
Maintain and clean treatment rooms and equipment.
Assist other team members in keeping the dispensary clean and organized.
Understand all professional skin , nail and body care products and their proper usage.
Promote body/skin/nail care products to all guests.
Attend all educational events and meetings sponsored by the spa and Sundance.
Must be knowledgeable of skin/nail care and a variety of body treatments.
Ability to learn and perform all skin, nail care and body treatments.
Be a resource to guests on skin/nail care, body therapy and products.
Be a team player, promoting the spa and other Sundance properties.
ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, cause, tenets service standards and values.
Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures
Be able to work a flexible schedule, work well under pressure, meet deadlines.
Possess the necessary social skills to work with a broad based constituency and provide excellent service to all internal and external guests.
Demonstrate cooperative behavior with colleagues and supervisors.
Keep information confidential as directed in the confidentiality agreement and furthermore support and comply with all Sundance policies, procedures, and standards.
Protect Sundance assets.
Be an ambassador of Sundance inside and outside of work.
ENVIRONMENTAL COMMITMENT
Support and participate in environmental programs associated with position: minimizing waste, recycling, energy conservation, purchase and use of sustainable products, education on environmental ethic, support vendors with similar ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats.
DRESS CODE
DISCLAIMER
This is a general description of this job. All employees of SUNDANCE PARTNERS LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.
EXPECTATION LEVEL
Knowledgeable about all skin, nail care and body treatment services offered at the spa.
Exceptional Customer Service.
Present a professional and well-groomed appearance at all times.
Familiar with all retail items and their applications.
Participation in all educational programs related to skin/nail care, body treatments and customer service.
| Qualifications: | QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Licensed Graduate from accredited cosmetology school and at least 2 years experience (preferred experience in a spa environment).
Must have a combination of skin care, waxing, nail care, body treatments and retail experience.
Exceptional customer service skills.
TECHNICAL/COMPUTER SKILLS
CERTIFICATES, LICENSES, REGISTRATIONS
Licensed Graduate from an Accredited School of Cosmetology.
Licensed by the state of Utah.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, walk, reach with hands and arms, and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions and vibration. The noise level in the work environment is usually quiet.
OTHER QUALIFICATIONS
Sundance is an EOE. |
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